Rona

1. コミュニティ
2. Support Forum
3. Files are gone

Hi Raymond,  Welcome to Box Community and I'm here to assist!  If the content is no longer available for you to download, kindly reach out to the owner of this folder.  Download Files and Folders...

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• Rona
• 2023年06月01日 21:20
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Was charged despite cancelling my account

Hi Zachary,  Welcome to Box Community and we're glad to assist! Looking at your details, it shows that you've already worked with our Cancellation team through email. If you have additional concern...

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• Rona
• 2023年05月31日 22:14
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage is wrong

Hi Jeff,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verif...

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• Rona
• 2023年05月31日 22:12
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Disk usage is incorrect

Hi Martin,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To ver...

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• Rona
• 2023年05月31日 22:09
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. can't add user due to user being deactivated

Hi there,  Welcome to Box Community and I'm here to assist!  You can only invite collaborators with an active Box account, as collaboration requires Box log in. Meanwhile, you can advise your invit...

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• Rona
• 2023年05月31日 22:07
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage Full

Hi Gerson,  Welcome to Box Community and I'm here to assist!  Looks like you've already opened a ticket regarding this. Please keep an eye to your email and we'll keep in touch.  Thanks for posting...

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• Rona
• 2023年05月31日 22:02
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Wrong space

Hi there,  Welcome to Box Community and glad to assist with your storage issue.  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To veri...

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• Rona
• 2023年05月31日 22:00
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cancel

Hi Franklin,  Welcome to Box Community and we're glad to assist!  Looking at your details, it shows that you've already created a ticket for your cancellation request. We will surely keep in touch ...

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• Rona
• 2023年05月31日 21:57
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage is not available accross all devices.

Hi Henry,  Welcome to Box Community and I'm here to help with your storage issue.  Looking at your account, you have reached your storage limit of 10GB. To verify, log in to box.com> Account Settin...

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• Rona
• 2023年05月31日 21:47
• 0 件の投票

1. コミュニティ
2. Support Forum
3. "Error Trying to Add Email to Your Account" with Secondary Email

Hi there,  Welcome to Box Community and we're here to assist!  We'd also like to get a closer look and I went ahead and opened a new ticket. A member of our team will get in touch shortly and pleas...

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• Rona
• 2023年05月31日 21:43
• 0 件の投票