Rona

1. コミュニティ
2. Support Forum
3. Creating box account

Hi Anthony,  Welcome to Box Community and I’m here to help! Since you've received the message that your confirmation email has expired. You may generate a new one through https://account.box.com/lo...

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• Rona
• 2023年05月15日 22:48
• 0 件の投票

1. コミュニティ
2. Support Forum
3. New outbound collaborations report cannot be scheduled? Missed opportunity?

Hi Ronald,  Welcome to Box Community and I'm here to help!  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for po...

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• Rona
• 2023年05月15日 22:36
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to set password with signup from google account 

Hi Corey,  Welcome to Box Community and I'm here to help!  To help with your login, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to ...

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• Rona
• 2023年05月15日 22:14
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Missing files

Hi Tracey,  Welcome to Box Community and I’m here to help! In locating your missing files you must identify if this is your owned content or just collaborated with. If it's the latter, you might ha...

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• Rona
• 2023年05月15日 22:11
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Is Box.com link in events page leading to fraudulent site?

Hi Hugo,  Welcome to Box Community and I’m here to help! Please keep an eye to your email while we're investigating on this issue that you reported. Our team will keep in touch as soon as possible....

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• Rona
• 2023年05月15日 22:05
• 0 件の投票

1. コミュニティ
2. Support Forum
3. How to save Box downloads into client file in Word

Hi Charles,  Welcome to Box Community and I’m here to help! I'm afraid to download a video and be able to convert it into a word file is a current limitation on Box.  Thanks for posting! 

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• Rona
• 2023年05月15日 22:01
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Large file never loading

Hi Martin,  Welcome to Box Community and I’m here to help!  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for po...

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• Rona
• 2023年05月15日 21:52
• 0 件の投票

1. コミュニティ
2. Support Forum
3. I CAN'T LOCATE MY TRASH FOLDER SO AS TO RESTORE A FOLDER

Hi Daniel,  Welcome to Box Community and I’m here to help! To access your Trash, to recover your deleted contents, kindly login through the Box website. Thanks for posting!

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• Rona
• 2023年05月15日 21:49
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Creating a support case

Hi Emily,  Welcome to Box Community and I’m here to help! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for post...

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• Rona
• 2023年05月15日 15:20
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Automatically save Microsoft Word to Box on Mac

Hi Robert,  Welcome to Box Community and I’m here to help! Kindly attach a screenshot of your error to get a closer look.  Looking forward to hear from you!

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• Rona
• 2023年05月15日 15:15
• 0 件の投票