Rona
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Ronaによる最近のアクティビティ-
Aoi, Welcome to Box Community and glad to assist! Please be informed that your ability to upload files varies depending on the folder owner's storage allocation. You must check if the folder owne...
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Hi Syo, Welcome to Box Community and glad to assist! Sorry to hear about what happened. And for your missing files, please note that we can only provide assistance to restore your files for those ...
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Hi Diana, Welcome to Box Community and glad to help! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. Hope...
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Hi Artur, Welcome to Box Community and glad to help! Can you include more specific details that way we could provide the helpful article(s) that you need? We'd love to further assist and we'll a...
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Hi there, Welcome to Box Community and glad to help! We've removed your email from our suppression list. Please try a new password reset email via box.com/reset and if the issue persist, kindly f...
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Hi Vibha, Welcome to Box Community and glad to help! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. Hop...
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Hi Christian, Welcome to Box Community and glad to help! To fix your issue, please reset your Box Drive manually: Exit Box Drive (if it is running). If necessary, use Task Manager to end the Bo...
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Hi Takahito, Welcome to Box Community and glad to help! Please allow our Product Support team to help with your login issue. I created a new ticket and someone will get in touch via email. Thank...
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Hi Jiayi, Welcome to Box Community and glad to assist! You must first identify if the missing files are your owned files or collaborated files. If it's the latter, kindly contact the owner and re...
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Hi Sane, Welcome to box Community and glad to help! You may reach out to our Billing folks to assist upgrade your Box Subscription and please open a ticket here or through box.com/pricing Billin...