Rona

1. コミュニティ
2. Support Forum
3. Storage Limit issue

Hi Ityeta,  Welcome to Box Community and glad to help!  We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage.  Happ...

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• Rona
• 2023年04月07日 17:44
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Forced password reset - but with Google sign in

Hi Chris,  Welcome to Box Community and glad to help!  I opened a new ticket regarding your login issue and someone from Product Support will send an email to assist. Please keep an eye to your ema...

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• Rona
• 2023年04月07日 17:40
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage limit reset

Hi Stephen,  Welcome to Box Community and glad to help!  We've ran the script to correct your file and folder counts. @Victor, glad that you joined in and I just did the same for you. You may now b...

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• Rona
• 2023年04月06日 22:56
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Disk space issue again

Hi Keita,  Welcome to Box Community and glad to help!  We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage.  Hope ...

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• Rona
• 2023年04月06日 22:50
• 0 件の投票

1. コミュニティ
2. Support Forum
3. access my account

Hi Bruce,  Welcome to Box Community and glad to help!  To gain back your login to your Box account, please reach out to your main Admin or your IT team.  Thanks for posting!   

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• Rona
• 2023年04月06日 22:47
• 0 件の投票

1. コミュニティ
2. Support Forum
3. 2FA

Hi Owen,  Welcome to Box Community and glad to help!  Let me open a new ticket as we'll be needing more details regarding your login issue. Someone from Product Support team will email you so we co...

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• Rona
• 2023年04月06日 22:42
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Retrieve Deleted Folder

Hi Karen,  Welcome to Box Community and glad to help!  Let me open a new ticket as we'll be needing more details regarding your deleted folder. Someone from Product Support team will email you so w...

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• Rona
• 2023年04月06日 22:40
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to accept the invitation of enterprise network

Hi Dmitry,  Welcome to Box Community and glad to help!  Did you check if your invitation was sent to the same email address linked to your existing account on Box? If yes, please login to your Box ...

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• Rona
• 2023年04月06日 22:35
• 0 件の投票

1. コミュニティ
2. Support Forum
3. can’t receive an invite due to the existing login

Hi Narayana,  Welcome to Box Community and glad to help!  Did you receive a collaboration invite to join a folder or an invite from a Business account to join their Box instance as their managed us...

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• Rona
• 2023年04月06日 22:27
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. tarjeta

Hi Jose,  Welcome to box Community and glad to help!  You may reach out to our Billing folks to assist with your payment issues and please open a ticket here.  Billing Support at Box Thanks for p...

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• Rona
• 2023年04月06日 22:08
• 0 件の投票