Rona

1. コミュニティ
2. Support Forum
3. When saving template "Not found" error appears and am unable to save

Hi Mauieen,  Welcome to Box Community and glad to help!  To get a closer look I've opened a ticket for our Product Support team. We will reach out to you shortly and please keep an eye to your emai...

• コメントを表示
• Rona
• 2023年04月05日 21:55
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cannot Share A folder

Hi Najim,  Welcome to Box Community and glad to help!  Let me create a ticket and have our Product Support team to assist. We will get in touch through email and please keep an eye to your inbox.  ...

• コメントを表示
• Rona
• 2023年04月05日 21:23
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to create Sign template

Hi Michael,  Welcome to Box Community and glad to help!  Did you follow these steps in creating templates for Box Sign? If yes, can you use your alternate browser or/and clear your browser's cache ...

• コメントを表示
• Rona
• 2023年04月05日 21:15
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Keep getting upload errors when uploading files

Hi Leon,  Welcome to Box Community and glad to help!  Looks like you've already worked with our Product Support team to address your upload issue.  Let us know in the Community if you need addition...

• コメントを表示
• Rona
• 2023年04月05日 20:55
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Access Issue with Shared Video Link on Box.com

Haoyu,  Welcome to Box Community and glad to help!  Upon checking, your Shared Link URL may have been removed or has expired. Please contact the Owner/Sender of this Shared Link and have the user t...

• コメントを表示
• Rona
• 2023年04月05日 20:48
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. I have personal pro and still can't retrieve file history for some files

Hi Jason,  Welcome to Box Community and glad to help!  Looks like you've duplicated your post in the forum. And we've sent a reply through this link instead https://support.box.com/hc/en-us/communi...

• コメントを表示
• Rona
• 2023年04月05日 19:09
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Privacy

Hi Tabitha,  Welcome to Box Community and glad to help!  Please note that your collaborators can only access the contents in the folders or files that you shared to them.  For more collaboration vi...

• コメントを表示
• Rona
• 2023年04月05日 19:06
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. BOX 2.31 64 msi

Hi there,  Welcome to Box Community and glad to help!  Have you tried using the Box Drive installer here? If it requires the MSI installer, please head over to this article.  Meanwhile, if you cont...

• コメントを表示
• Rona
• 2023年04月05日 18:57
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cant retrieve my version history for some files

Hi Jason,  Welcome to Box Community and glad to help!  It appears that someone from Product Support has helped address your concern regarding version history.  Let us know in this forum if you need...

• コメントを表示
• Rona
• 2023年04月05日 15:28
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Deleted Two folders by mistake

Hi there,  Welcome to Box Community and glad to help!  To recover your deleted folders, you may head to your trash/bin icon in box.com.  Note: When items are deleted from a collaboration folder, ...

• コメントを表示
• Rona
• 2023年04月04日 23:11
• 編集済み
• 0 件の投票