Rona

1. コミュニティ
2. Support Forum
3. 500 Internal Server Error with files/content api

Hi there,  Welcome to Box Community!  It shows that you're now working with our specialist through email. Please keep an eye to your email and our specialist will continue to work on your API issue...

• コメントを表示
• Rona
• 2023年02月16日 21:05
• 0 件の投票

1. コミュニティ
2. Support Forum
3. CANCEL MY ACCOUNT IMMEDIATELY

Hi there,  Welcome to Box Community!  We regret to hear about your decision to end your subscription. Meanwhile, looks like you're now working with our Cancellation team and please continue to repl...

• コメントを表示
• Rona
• 2023年02月16日 21:00
• 0 件の投票

1. コミュニティ
2. Support Forum
3. folder access

Hi there,  Welcome to Box Community!  I've opened a ticket to help with your inquiry and someone from Box Product Support will be in touch through email.  Thanks for posting! 

• コメントを表示
• Rona
• 2023年02月15日 22:47
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Upgraded to iOS Ventura 3.2, Box won't open, had me send my logs and requested I open a support case.

Hi Veronica,  Welcome to Box Community!  We've opened a ticket to help address your issue. Please keep an eye to our email and someone from Box Product Support will be in touch.  Thanks for posting! 

• コメントを表示
• Rona
• 2023年02月15日 22:06
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Canvas on tablet (e.g. iPad)

Hi Phil,  Welcome to Box Community!  Let me open a ticket to have someone from Box Product Support team to answer your inquiry. We will be in touch via email and please keep an eye to your email.  ...

• コメントを表示
• Rona
• 2023年02月15日 21:18
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Mobile editing for Google docs stored on Box

Hi Phil,  Welcome to Box Community!  As of this message, to edit Google docs through mobile devices is a current limitation on Box. This is subject for feature request and feel free to send your fe...

• コメントを表示
• Rona
• 2023年02月15日 21:08
• 0 件の投票

1. コミュニティ
2. Support Forum
3. file request widget

Hi Peter,  Welcome to Box Community!  As of this message, Box Embed doesn't work in mobile devices and sorry for the limitation. Currently, this is subject for feature request and you may upvote he...

• コメントを表示
• Rona
• 2023年02月14日 22:36
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Business vs. personal account?

Hi Giles,  Welcome to Box Community!  You may opt to dowgrade your plan or if you need suggestions from the team kindly contact our Billing Support through billing@box.com.      Thanks for posting! 

• コメントを表示
• Rona
• 2023年02月14日 22:23
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Support Level

Hi there,  Welcome to Box Community! I see you've opened tickets specific for your payment and sub-domain queries. Note that support is already in place for your respective tickets and the assisgne...

• コメントを表示
• Rona
• 2023年02月14日 22:16
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Excel file not found copy from error

Hi Andrew,  Welcome to Box Community!  We've created a ticket for you and our Box Product Support team will get in touch through email.  Thanks for using the forum! 

• コメントを表示
• Rona
• 2023年02月13日 21:55
• 0 件の投票