Ann

1. コミュニティ
2. Support Forum
3. Cancel the trial account

Hi MinJoo, Welcome to Box Community! To assist you with your cancellation concern, please contact our cancellations team directly at cancel@box.com. Thanks for posting! 

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• Ann
• 2024年11月08日 18:57
• 編集済み
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Granted permissions, but still get "removed or is unavailable" error.

Hi Rich, Welcome to the Box Community! It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box. Kindly...

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• Ann
• 2024年09月27日 21:12
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Periodic callout exception with box API

Hi Hannah, Welcome to the Box Community! A Box Software Developer may address your query most effectively. It would be preferable for you to post your question on our new community website: https:/...

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• Ann
• 2024年09月27日 21:09
• 0 件の投票

1. コミュニティ
2. Support Forum
3. 2-Factor Authentication

Hi Mariel, Welcome to Box community! Please advise the client to open a case to Box Product Support regarding with the 2-factor authentication issue. Kindly share this link with the client: https:/...

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• Ann
• 2024年09月27日 21:03
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Uploading Issues

Hi Monnette, Welcome to the Box Community! This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket...

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• Ann
• 2024年09月27日 20:56
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Secure send recipient account question

Hi JW, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 2024年09月27日 20:54
• 0 件の投票

1. コミュニティ
2. Support Forum
3. You cannot access this right now

Hi there,  Welcome to Box community! It seems that your rdbiodev.com email is not associated to Box. You can go to our website https://www.box.com/pricing to sign up for an account. Thank you for p...

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• Ann
• 2024年09月27日 20:52
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Rule 17(a)-4

Hi Karen, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 2024年09月27日 19:33
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Account storage limit reached

Hi,  Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting!  Best,Ann

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• Ann
• 2024年09月27日 19:26
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Files disappeared

Hi Arthur, Welcome to the Box Community! This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket f...

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• Ann
• 2024年09月27日 19:24
• 0 件の投票