Ann
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Annによる最近のアクティビティ-
Hi Sarka, Welcome to Box Community! it looks like the owner of the shared folder's storage has already been reached, Kindly reach out to the folder owner and ask to delete files that he/she no lon...
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Hi Bodek, Welcome to Box Community! Welcome to the Box Community! I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches pr...
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Hi, Welcome to the Box Community! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly...
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Hi Dotun, Welcome to Box Community! To help you in upgrading the account, please reach out to our Billing team by sending them an email at billing@box.com. Thanks for posting!
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Hi, Welcome to the Box Community! I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage am...
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Hi Kevin, Welcome to Box Community! To best guide us with the process, you may visit this community article: Configuring the Default Box Drive Folder Location. To customize the location of the Box ...
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Hi, Welcome to the Box Community! I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage am...
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Hi Jackie, Welcome to Box Community! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting! Best,Ann
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Hi, Welcome to the Box Community! I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage am...
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Hi Dana, Welcome to Box Community! Regarding with the storage and file counts being wrong, This is a known issue and is a long term project for our engineering team to tackle. I see you already hav...