Ann
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Annによる最近のアクティビティ-
Hi AnneMarie, Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving ...
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Hi Joseph, Welcome to the Box Community! This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket f...
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Hi Mark, Welcome to the Box Community! The feature you are inquiring is currently not supported in Box. I appreciate your feedback and would highly recommend that you send this directly to our Pro...
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Hi Mary, Welcome to Box Community! Do you mind providing more information or even share a screenshot? This will help out other members of the community to answer your question.
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Hi Fe, Welcome to Box Community! I understand that you have already tried uninstall and reinstalling Box Drive, can you do it again? Kindly follow the steps below: Quit Box Drive Open a Terminal ...
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Hi Yuta, Welcome to Box Community! Let me see what I can do to help! Are you changing the password in your account settings? If so, can you try to reset your Box password using this link https://a...
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Hi Brittany, Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving a...
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Hi there, Welcome to Box Community! I apologize for the inconvenience. I'm going to run a script that will recount all of the files and how much storage is being used in your account. Sometimes Bo...
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Hi Alexandre, Welcome to Box Community! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I've ran the script that w...
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Hi there, Welcome to Box Community! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size availab...