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Franceによる最近のアクティビティ-
Hi Ting, Welcome to the Box Community! Sorry to hear about the trouble with your upload, I'm happy to help! If you are having trouble uploading files or folders, please try the following troublesh...
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Hi John, Welcome to the Box Community, I'm happy to help! If you would like to hide the collaborators on a folder that you own, you can do this following these steps: To hide collaborators: Right...
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Hi Mr. Smith, Welcome to the Box Community, I'm happy to help! We are sorry to hear that you encountered an issue installing Box Sync on a new device. If you are syncing items to your local machin...
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Hi Ehab, Welcome to the Box Community, I'm happy to help! Do you encounter a specific error message when trying to open certain files in Box Drive? Can you share a screenshot here so we can take a...
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Hello, again! In regard to the new cloud icon with the downward arrow, this icon means that the item is not downloaded to your computer's hard drive. Clicking this icon downloads the item. It is i...
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Hi there, Welcome to the Box Community, I'm happy to help! It looks like you have both Box Sync and Box Drive installed on your Macbook, if you go to your installed applications, you will see Box...
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Hi Kirsten, Looking at the screenshot, I see your Box Drive is on FPE mode, and one of the changes noticed on this mode is Box is now available under "Locations" in Finder. Can you try to quit Box...
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Hi Frank, Welcome to the Box Community, I'm happy to help! Box Canvas is currently on Beta. If you would like to know more and sign up for an early access, please visit the Box Canvas website here...
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Hi Rock, Was there any recent updates on the Box Drive app or on your computer system? Base on your above statement, it sounds like your Box Drive may have crashed? Can you try and restart your c...
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Hi Kirsten, Welcome to the Box Community, I'm happy to help! To clarify, are you trying to configure the location of Box Drive folder on your Mac? Could you tell us what MacOS are you on and a scr...