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Franceによる最近のアクティビティ-
Hi Kimberly, Welcome to the Box Community! To add on the steps that Hank suggested, after you enter your Box login email in the Owners field, click the Search files and folder field at the top and...
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Hi Nichole, Welcome to the Box Community and thanks for your post! Unfortunately, we don't currently offer the feature you asked about notification for non-collaborators. If this is something y...
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Hi Michael, Welcome to the Box Community! Currently, our reporting tool does not show what devices you have installed Box Sync into. Although we have some suggestions that may help such as lookin...
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Hi Nathan, I saw your ticket with support and it looks like they have already recovered the account of the user you are trying to add. As the account is not active again, simply add the user again...
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Hi Toshiro, Welcome to the Box Community! You are likely receiving the following error message because the user you are inviting has a deactivated Box account. The user would need to reactivate hi...
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Hi Brock, Has the user tried clearing her browser cache and see if that helps resolve the issue for her? If she continue having issue on this, please have the affected user submit a ticket to our ...
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Hi Nathan, Welcome to the Box Community! This would be something our Support team would like to investigate with you and may require specific account information. It seems you already have a...
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Hi Brock, Welcome to the Box Community! Sorry to hear about the trouble playing audio files on one of your user's devices. Can you have the user try uninstall and then reinstall the Box for iOS ap...
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Hi Jason, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and creat...
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Hi Mariana, Welcome to the Box Community! This error message seems to be coming from Excel Online rather than Box. The error indicates that an unsupported feature is being used, for this one, yes ...