AJ
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AJによる最近のアクティビティ-
Hi Christopher, Welcome to the Box Community! I'm happy to help. Have you tried logging out and logging back in to your Box account? Refreshing your browser? Have you also checked your notification...
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Hi Sam, Welcome to the Box Community! I'm happy to help. I'm sorry but the only reset we have is the password reset. We don't have a feature in resetting the account. If you are having issues with...
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Hi Tim, Welcome to the Box Community! I'm happy to help. If a user is invited to collaborate on a folder and they do not accept this collaboration invitation (from the email notification received o...
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Hi Shannon, Welcome to the Box Community! I'm happy to help. This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created th...
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Hi, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your...
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Hi Leslie, Welcome to the Box Community! I'm happy to help. Deleted files, by default, stay in your Trash for 30 days. We, User Services, have a way to recover it within 14 days after the f...
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Hi Vladislav, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this b...
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Hi Tom, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 050...
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Hi David, Welcome to the Box Community! I'm happy to help. Please follow these steps:1. Go to https://www.box.com/settings2. Select the "General" tab3. Under the "Connection Diagnostics" section cl...
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Hi Veronika, Welcome to the Box Community, I'm happy to help. This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created t...