Aira

1. コミュニティ
2. Support Forum
3. BOX DRIVE slowing down InDesign

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 2022年12月14日 02:31
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Cant download files

Hi there,  Welcome to the Box Community!  If you're having trouble downloading files, please check this article for troubleshooting steps:  https://support.box.com/hc/en-us/articles/360044196153-Co...

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• Aira
• 2022年12月14日 02:28
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Keep getting charged

Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like your account is under a free individual account. If you have been charged, kindly contact our Billing team for...

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• Aira
• 2022年12月12日 23:32
• 0 件の投票

1. コミュニティ
2. Support Forum
3. What is the most efficient method of adding a shared user to multiple folders?

Hi there,  Welcome to the Box Community!  The process is not the same as removing users. Here's an article that will help you adding a user:  https://support.box.com/hc/en-us/articles/360043696854-...

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• Aira
• 2022年12月12日 22:55
• 0 件の投票

1. コミュニティ
2. Support Forum
3. The box account has been removed from the Google Authenticator APP

Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 2022年12月12日 00:04
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Retrieving older file version (servor error : file versions could not be retrieved)

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 2022年12月12日 00:00
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box sync

Hi there,  Welcome to the Box Community! To uninstall Box Sync, please see this article and follow the steps: https://support.box.com/hc/en-us/articles/360044196753-Uninstalling-Box-Sync-Using-Box-...

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• Aira
• 2022年12月11日 23:54
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box tools do not work via Chrome

Hi there, Welcome to the Box Community!  Box Tools is an add-on feature that allows you to open and edit files stored in Box. Designed for all file types, browsers, and platforms, Box Tools uses th...

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• Aira
• 2022年12月11日 23:47
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage Usage In My Account Is Incorrect

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

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• Aira
• 2022年12月11日 23:37
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Drive failed to initialize with macOS - Box 2.29.112

Hi there,  Welcome to the Box Community! To help me better understand the issue can you please answer the questions below: Can you please provide a brief description of the issue you are seeing? ...

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• Aira
• 2022年12月11日 23:31
• 0 件の投票