Aira

1. コミュニティ
2. Support Forum
3. Storage Limit Incorrect

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. Kindly check this article to know more why this issue happens: https://support.box.co...

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• Aira
• 2022年06月20日 03:40
• 0 件の投票

1. コミュニティ
2. Support Forum
3. What the heck is this URL given me from the Drive App c4.0.8057

Hi there,  Welcome to the Box Community!  Please follow the steps below:  Quit Box Sync from running on your machineGo to Windows Explorer and type in the Search Files and Folders "RegEdit", and op...

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• Aira
• 2022年06月20日 03:36
• 0 件の投票

1. コミュニティ
2. Support Forum
3. missing folder online with red icon in box sync

Hi there,  Welcome to the Box Community!  Since this is collaborated folder, I would suggest to reach out to the owner of the folder and check if you still have access to the files. It looks like t...

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• Aira
• 2022年06月20日 01:00
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Shared links - upload only?

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 2022年06月20日 00:47
• 0 件の投票

1. コミュニティ
2. Support Forum
3. How to end 2 Factor Authentification in a starter or Business Account Setup?

Hi there,  Welcome to the Box Community!  2FA can only be disabled if the user reach out to our Product Support via email. Please have the user login to his account and reach our to Product Support...

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• Aira
• 2022年06月20日 00:44
• 0 件の投票

1. コミュニティ
2. Support Forum
3. is it possible to restrict access to a subfolder without affecting parent folder?

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 2022年06月20日 00:06
• 0 件の投票

1. コミュニティ
2. Support Forum
3. email notification

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 2022年06月20日 00:01
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Storage says 13gbs but I have no files at all

Hi there,  Welcome to the Box Community!  I have cleared your storage and your storage count should be updated. You may check this article as to why this issue occur: https://support.box.com/hc/en-...

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• Aira
• 2022年06月19日 23:58
• 0 件の投票

1. コミュニティ
2. Support Forum
3. 接続できません

Hi there,  Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langu...

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• Aira
• 2022年06月19日 23:53
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Available storage not accurately reflected. Please run script to fix the bug!

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 2022年06月19日 23:48
• 0 件の投票