Aira

1. コミュニティ
2. Support Forum
3. How to prohibit moving folders?

Hi there, Welcome to the Box Community! Since this issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks! 

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• Aira
• 2022年06月16日 23:38
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Not receiving confirmation email and password for new account

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks! 

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• Aira
• 2022年06月16日 23:36
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Access Denied

Hi there,  Welcome to the Box Community! As per checking, it looks like you are accessing a shared folder. I would suggest to contact the owner of the folder to have them check if you still have ac...

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• Aira
• 2022年06月16日 23:22
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Requesting Support

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now.  Thanks!

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• Aira
• 2022年06月16日 04:37
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Issue - Need Box Support to download large excel file

Hi there,  Welcome to the Box Community!  For me to check, may I please have the following: How big is the file you're trying to download? What file type are you downloading? Does it show any erro...

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• Aira
• 2022年06月16日 02:10
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Box Not Syncing on M1 Mac Studio

Hi there,  Welcome to the Box Community!  For Box Sync, you need to manually mark the files for sync. To do that, please see this article: https://support.box.com/hc/en-us/articles/360044196393-Mar...

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• Aira
• 2022年06月15日 00:14
• 0 件の投票

1. コミュニティ
2. Support Forum
3. ReEset Storage Space

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. Please refer to this link for reference as to why this issue happens: https://support...

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• Aira
• 2022年06月13日 02:23
• 0 件の投票

1. コミュニティ
2. Support Forum
3. incorrect free space

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. To check why this issue often occur, please check this article: https://support.box.c...

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• Aira
• 2022年06月13日 01:48
• 0 件の投票

1. コミュニティ
2. Support Forum
3. How To Locate Administrator

Hi there,  Welcome to the Box Community!  To check who your Admin is, kindly login to the account and go to Profile. Under Account you'll be able to see the Admin on the bottom part of the screen. ...

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• Aira
• 2022年06月09日 01:10
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Missing Folders

Hi there,  Welcome to the Box Community!  I would suggest to directly communicate with the owner of the folder to check if the files are still in Trash. Here's an article to that will help you mana...

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• Aira
• 2022年06月08日 23:42
• 0 件の投票