Aira

1. コミュニティ
2. Support Forum
3. Desktop search on Mac returns useless results

Hi there,  Welcome to the Box Community! This issue should be best address by our Product Support. I have created a ticket for you and kindly check your email for updates. Thanks!

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• Aira
• 2022年05月05日 01:36
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Drive not working

Hi there,  Welcome to the Box Community!  This issue should be best address by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 2022年05月05日 01:33
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Files Disappearing

Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like this is collaborated folder. I would suggest to directly contact the owner and have this check. You may also c...

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• Aira
• 2022年05月05日 01:27
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Thumbnail Support for Box Drive [Mac]

Hi there,  Welcome to the Box Community! This issue should be best address by our Product Support. I will have to create a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 2022年05月03日 23:18
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Creating a support case, as requested, on Apr 30, 2022

Hi there,  Welcome to the Box Community!  I would like you to please uninstall/reinstall Box Drive on your machine by following the steps below:  Uninstall: https://support.box.com/hc/en-us/article...

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• Aira
• 2022年05月02日 02:22
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Locking Files

Hi there,  Welcome to the Box Community! As per checking, you need to manually lock the file according in this article: https://support.box.com/hc/en-us/articles/360043697174-Locking-Unlocking-File...

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• Aira
• 2022年05月02日 00:37
• 0 件の投票

1. コミュニティ
2. Support Forum
3. need od password off site asap please

Hi there,  Welcome to the Box Community!  From what I can see on my end, there's no account under this email address. You may go ahead and create an account below:  https://www.box.com/pricing/indi...

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• Aira
• 2022年05月02日 00:14
• 0 件の投票

1. コミュニティ
2. Support Forum
3. email address no longer valid

Hi there,  Welcome to the Box Community! Thank you for contacting Box Support. In order to assist you with this request we must have confirmation from the account email on record. If you are able t...

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• Aira
• 2022年05月02日 00:07
• 0 件の投票

1. コミュニティ
2. Support Forum
3. Unable to upload file but still have space left

Hi there,  Welcome to the Box Community! From what I can see on my end, it looks like you are uploading to a collaborated folder. The reason behind you're having that issue is, the owner of the fol...

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• Aira
• 2022年04月29日 01:48
• 0 件の投票

1. コミュニティ
2. Support Forum
3. updates feed not showing all updates

Hi there, Welcome to the Box Community!  I have created a ticket as this issue should be best addressed by our Product Support. Please check your email for updates.  Thanks!

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• Aira
• 2022年04月29日 01:42
• 0 件の投票