Box and Adobe are committed to creating a seamless and connected experience for our joint customers using macOS. In support of this collaborative experience we had enabled Custom mount location to support linked Adobe file in Box Drive. However, after the switch to the File Provider system architecture starting in macOS 11.6 this feature was broken for Box Drive content collaborators using macOS 11.6 or greater.
We heard from our customers and worked with Adobe and Apple to develop a solution. We’re excited to announce that a fix has been released for Adobe Illustrator in Illustrator(v28.5.66) that now enables linked file support for Adobe Illustrator files in Box Drive on macOS.
Starting with Adobe Illustrator (v.28.5.66 ), Illustrator now stores the relative paths of all placed objects along with the absolute (full) path. With this fix, Box Drive on macOS will now once again support viewing and editing linked Illustrator files from Adobe Illustrator (v.28.5.66 and above).
This does not require additional Admin setup.
Read more about linked files here and more about this fix here.