Overview of Problem:
If you see the following error when adding Box as a Place within Microsoft Office, please read through this article to understand the cause and how to resolve it.
Process for Resolution:
You are seeing this error because your Admin has not enabled the enterprise for Box for Microsoft Office Co-Authoring.
To resolve this error, contact your Admin to have them enable Box for Microsoft Office Co-Authoring in the Admin Console, then try adding Box as a Place within Microsoft Office once more.
Outcome:
Once Box for Microsoft Office Co-Authoring has been enabled in the Admin Console, you should be able to successfully add Box as a Place within Microsoft Office.
Alternatives:
If you continue to experience any of the symptoms listed above, open a support ticket at support.box.com for further assistance.
Further Reading:
Admin Guide for enabling coauthoring in Box for Microsoft Office
Guide to enabling coauthoring in Box for Microsoft Office