Businesses are rapidly adapting to enable remote work for their employees, partners and customers in light of the coronavirus outbreak. Our customers are putting new programs and initiatives in place, many of which require the ability to collect documents containing sensitive information from entities outside their organization. In order to enable our customers to do this easily, securely and at scale, we are excited to announce that we are significantly accelerating the delivery of the new File Request experience. The new File Request will now be generally available in early May 2020.
To ensure we can deliver this production-ready capability two months earlier than originally scheduled, we are forgoing the File Request Public Beta program originally scheduled for April 15. We apologize for any inconvenience this may cause. Please reach out to your account team if you need urgent access to the new capability.
Here's what you can expect from the new capability. The File Request experience on Box is getting even better - with the ability to build a structured content-intake form to request files and collect metadata directly in Box. The enhanced File Request experience will enable users to quickly, seamlessly and securely request files and metadata from anyone, even those without a Box account.
With the upcoming enhancements, Box users can:
- Build a structured intake form with one or more upload zones
- Solicit additional information with metadata form fields, which can be set as required/optional
- Enable extra security and tracking with link settings
This powers use cases in departments across the organization such as:
- Procurement teams sourcing invoices from external vendors/contractors for approval
- HR teams requesting information (I-9 form etc.) from new hires prior to their first day
...and many more! Learn more about the new File Request experience here.
Important note on default settings
In the new File Request experience, by default, users who have editor permissions or above on folders will be able to create File Requests. Admins can manage these permissions via the Admin Console. Please refer to the Administering Box File Request community article for more details.
We will continue to share GA updates on this page. Stay tuned!