Box Sign is now available on all business (Business , Business Plus) and enterprise (Enterprise, Enterprise Plus, Enterprise Suites) plans. Box will notify customers before Box Sign becomes available on Starter plans.
Box Sign enables you to provide extra layers of security by requesting the signer to add 2 factor authentication (SMS) during signing, or by providing a password for protecting access to the document.
The following applies depending on the security method used:
- When you apply 2FA, Box sends the recipient an SMS text message to verify the person’s identity.
- When you apply a password, the signer needs to input the password you provide before starting the sign process.
Note: Activating authentication does not mean the signers also receive a signature request via text message.
To add a password for a recipient:
When preparing a document for signature:
- Add the email address of a recipient.
- Click the recipient's email address
- Click Require Password.
- Under Enter Password type a password.
- Separately provide the password to this recipient.
To add a 2FA password for a recipient:
When preparing a document for signature:
- Add the email address of a recipient.
- Click the recipient's email address
- Click Require 2-Factor Authentication.
- Select a Country Code.
- Type the recipient's phone number.