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Box for Salesforce v5.24 Release Notes

What's New

Box AI Metadata Extract Lightning Component

Box AI Metadata Extract capabilities are available in Salesforce Lighting Pages, Record Pages, Lightning Utility bar and flows, and can be configured accordingly by admins.

 

Push Files to Box: Now Available for Apex Developers

The pushFileToBox method in the Box Toolkit is now a global method, making it accessible to developers building custom Apex integrations.

 

What this enables:

  • Push Salesforce Files (ContentVersion records) directly to a Box folder from Apex code.
  • Maximum file size: 25MB.
  • Automatic retry handling for rate limits.
     

For Flow builders: The "Push File to Box" invocable action continues to work the same way—no changes are needed.

 

Improved Error Messages for Box UI Element downscope token Issues

When users encounter permission or access errors with Box content, error messages are now clearer and more actionable. This is especially helpful for Box GovCloud environments.

 

Improvements include:

  • A clear distinction between "file doesn't exist" and "you don't have permission."
  • When a user lacks access but an admin has access, the message now explains this specifically.
  • An enhanced debugging option is available for administrators to get detailed diagnostic information.
     

To enable enhanced debugging: Contact your Box administrator or see the troubleshooting guide https://cloud.box.com/s/thagbeg3v09irixwcmf6abskmfwfmuc9.

Preview Component: No More Unexpected Page Scrolling

The Box Preview UI Element no longer auto-scrolls the page when it loads. Previously, when the Preview component was placed lower on a Lightning page, the page would jump to show the preview. This has been fixed.

 

DocGen: Easier Access to Output File IDs in Flows

When using Box DocGen in Salesforce Flows, you can now access key output values directly without navigating nested collections.

 

New top-level output fields available:

Field Name

Description
output_file_ID The Box file ID of the generated document.
output_file_version_ID The version ID of the generated document.
job_status Status: Submitted, In Progress, or Completed.
template_file_ID The Box file ID of the template used.

Before: You had to access {!Get_DocGen_Batch.entries[0].output_file.id} Now: You can simply use {!Get_DocGen_Batch.output_file_ID}

 

Box UI Elements Updated to Version 25.2.0

The embedded Box UI Elements (Content Explorer, Content Picker, Preview, Upload) have been updated from version 24.0.0 to 25.2.0, bringing:

  • Performance improvements
  • Accessibility enhancements
  • The latest Box web application features

Note: This update happens automatically - no admin action is required.

Bug Fixes

Box Sign: Signer Name Now Saves Correctly

Fixed: When creating a Box Sign request, the signer's name was not being saved to the Box Signer record in Salesforce. The Name field on the BoxSign_Signer__c object now correctly populates from the sign request.

 

DocGen Template Picker: Fixed Loading Issue

Fixed: In some cases, the DocGen template picker in Flows would fail to load templates due to a race condition. Templates now load reliably when the component initializes.

 

Hubs: Improved Iframe Compatibility for Box Tools

Fixed: Box Hubs embedded sites now include proper local-network-access headers, ensuring the iframe loads correctly in environments with enhanced security settings. This is for Box Tools

Localization

Updated translations across all supported languages.

Admin Checklist

Before deploying this update, consider the following:

Item

Action
Flows using DocGen Consider updating to use new simplified output field names (e.g., output_file_ID instead of entries[0].output_file.id).
Box Sign workflows Verify signer names appear correctly on BoxSign_Signer__c records after the upgrade.
Custom Apex using Box Toolkit The pushFileToBox method is now globally accessible—you can remove any workarounds.
Error message documentation Review any internal documentation that references specific error messages, as the wording has improved.

Support

For questions or issues:

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