Box has released the new Box Agent, a new AI-powered experience that enables users to interact with organizational content through natural language — not just by searching for files, but by orchestrating across them to produce finished outputs. This release also includes updates to Box AI Studio, which allows administrators to build and deploy custom agents across their organization.
Box Agent
The Box Agent replaces manual, multi-document workflows with a single, intelligent flow of search, analysis, and creation. By default, the Agent employs an agentic loop that autonomously reasons through requests:
- Upfront Planning: The Box Agent breaks complex goals into manageable steps, creating a visible to-do list of its reasoning process.
- Capability Selection: It selects the appropriate tools — whether searching an entire drive, extracting data points, or invoking a Custom Agent built in Box AI Studio.
- Agent-to-Human Collaboration: Users can add and preview sources within the flow of work, ensuring the Agent has the right content without switching tabs.
- Autonomous Execution: The Box Agent synthesizes information into a final deliverable.
The Box Agent scales across two key dimensions: the complexity of reasoning required, and the volume of AI Units required to successfully execute a task.
Operating Modes
- Standard Mode: Handles everyday tasks. Immediate, conversational, and always available for finding information, summarizing documents, or synthesizing key data points.
- Pro Mode: Available to Enterprise Advanced customers. Built for work that demands more — unlocking higher thinking levels for high-quality planning, execution, and refinement.
- Expanded Mode: Available to Enterprise Advanced customers. Increases query capacity and context limits to support high-volume, repetitive, or mission-critical long-running processes.
Pro Mode and Expanded Mode operate independently and can be used together or separately, enabling organizations to deploy the Box Agent across the full range of enterprise tasks.
Box AI Home
Box AI Home is a full-screen, conversational interface where the Box Agent operates. Users begin with a natural language prompt; the Agent handles the rest — locating relevant content, extracting key information, reasoning through complexity, and delivering a finished output.
Sessions are persistent, allowing users to iterate, refine, and return to work in progress exactly where they left off.
Box AI Studio
Box AI Studio enables administrators to build custom agents tailored to specific business rules and knowledge sets — no code required. Administrators can:
- Configure specialized agents (e.g., "Legal Reviewer" or "Brand Steward") for repeatable, high-stakes workflows
- Choose which foundation model powers each agent, including Gemini, ChatGPT, or Claude
- Deploy agents across the organization for consistent, scalable use
Enterprise Advanced customers can run long queries across large corpora of data, removing usage restrictions for the most demanding enterprise workflows. AI Studio turns institutional knowledge into a repeatable, scalable asset.
Get started today
The Box Agent and Box AI Home are available now for Enterprise Plus and Enterprise Advanced customers. Box AI Studio is available for Enterprise Advanced customers.
Visit Box AI Home to start your first session.