In the coming weeks, Box will expand its network infrastructure to bring Box closer to you globally. This addition of many more Box points of presence (PoPs) around the world will improve the user experience on the Box and 3rd party applications as well as increase uploads and downloads performance.
While this change should be fully transparent to our customers we recommend admins, especially if your organization enforces strict firewall rules, to:
- Visit https://www.box-test.com from your corporate network/VPN and make sure that the ‘vPoP’ tests work (note: the Box IP will not show up for this test)
- If you leverage Box APIs, you can test connectivity from your production environment by using api-test.box.com instead of api.box.com on any API call or by testing the reachability (ping or curl) to dl2.boxcloud.com if you filter the api-test.box.com domain.
ping dl2.boxcloud.com or curl -v "dl2.boxcloud.com"
Note: api-test.box.com is designed to be used for connectivity tests only
If you encounter any issue testing connectivity with Box, please reach out to Box support and/or your Box representative.