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storage limit

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Julie Jeon

Hi,

I am wondering how I can increase my storage limit.

Can I buy it? I don't know why it gives me only 1 GB...even though I am using it via my workplace account. (bcm.app.box.com/login)

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Date Votes
  • France
    • Edited

    Hi Julie, 

    Welcome to the Box Community, I'm happy to help!

    If you need more storage for your Box, you will need to reach out to your Box Admin to assign a new value.

    They may edit and increase managed user's storage in the user details section of your account in the Admin console following this article: https://support.box.com/hc/en-us/articles/360043691574-Configuring-and-Editing-Users.

    You should be able to find your Admin's contact details under your Account settings > 'Account' tab and scroll down to the "Account details" section.

    Thanks for reaching out and if you have questions, please let me know!

    All the Best, 

     

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