Box capacity reset

Answered

Follow

New post

David Champoux

• November 01, 2022 22:13

Hello, can you reset my box capacity please? 

0

• 

  France

  • November 02, 2022 18:17

  Hi David, 

  Welcome to the Box Community, I'm happy to help!

  The issue you encounter with your Box capacity or storage seems related to what is described in this article: 

  • Storage Usage Or File Count In My Account Is Incorrect

  I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

  Feel free to write back in if you have any questions for me!

  Best regards,

  0

  Comment actions Permalink
• 

  David Champoux

  • March 09, 2023 17:26

  Hello France. Can you do it once again, please?

   

  Best,

  DC

   

  0

  Comment actions Permalink

Please sign in to leave a comment.