storage full but it is not
Answered
My storage appear to be full but it is not and I can not ad any document any more, I only have 50 % of available space used. Please rectify this issue.
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Hi Frank,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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