Missing file

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Samuel Ascanio

• November 02, 2022 12:10

Hello, 

We seem to no longer have access to a file that our company was utilizing. The person who owned the file resigned, however, did ensure that all of the records were maintained properly. Is this simply a permission issue? Several of our team members are looking for the file, utilizing the following link.

https://sitecore.app.box.com/s/hdlxdkwdai86zftt9hoc50b40im3thgj

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• 

  France

  • November 02, 2022 20:36

  Hi Samuel,

  Welcome to the Box Community, I'm happy to help!

  This might require some account specific information, so I've submitted a case to Box Support on your behalf.

  You should be receiving an email confirmation shortly. 

  Kindly check your email for details and updates.

  All the Best, 

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