Reset account 2FA
CompletedI would like to reset 2FA on an account. Google authenticator was reset and cant be recovered. Pls help
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HI Chanikarn,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information, so I've submitted a case to Box Support on your behalf.
You should be receiving an email confirmation shortly.
Kindly check your email for details and updates.
All the Best,
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