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Credit Card Payment Error

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I trying to enter the BOX, but I can't sign in.

Then, we are trying to update our credit card information and keep getting an error message.

Please I need to pay and recover my files.

 

Thank you.

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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Billing Support. I have created a ticket for you and kindly check your Inbox for update. 

    Thanks! 

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  • 管 理

    thank you for your reply.

    Where can I access my Inbox?

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