Seeing comments using Box

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Misty

• November 21, 2022 00:22

I can't see where the comments are linked to in my Box file/document.

I can see there are comments made by my collaborators- they come up on the right hand side of the screen, but cannot see where in the text they link to... When I click on the comment it doesn't go to the section of the document either.

I have checked through all settings and all people who have commented are collaborators. Need help!

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  France

  • November 21, 2022 16:34
  • Edited

  Hi Misty,

  Welcome to the Box Community, I'm happy to help!

  Have you checked out this article on how to view these comments on annotated documents: https://support.box.com/hc/en-us/articles/360048016153-Annotating-Documents 

  This may be relevant to your problem with the next steps!

  If this did not help, do you mind providing more information or even share a screenshot? 

  Best Regards, 

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