Help: Incorrect space used

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Box User

• November 30, 2022 22:55

Hi,

My account reports incorrect space for my account. Could you please run the the script to fix the issue?

Thank you so much!

R.

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• 

  Aira

  • December 01, 2022 03:47

  Hi there,

  Welcome to the Box Community!

  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. For more information about this scenario, please check this article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

  Thanks!

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