when without internet environment, I can't access my box folder in laptop

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  • France

    Hi Johnson, 

    Welcome to the Box Community, I'm happy to help!

    When using Box Drive and you want to access your Box Drive folders even on offline mode, you would have to mark your folders for offline use first.

    You can mark your folders in Box Drive to make it available offline. Drive downloads this content to your device's hard drive so you can work when you're not connected to the Internet. When you get back online, Drive automatically uploads the revised content, so you are always working with the most up-to-date versions of your files.

    For more information about making content available offline, please check out this article: https://support.box.com/hc/en-us/articles/360043697574-Making-Content-Available-Offline

    Thanks for reaching out and let us know how else we can help!

    Regards, 

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