Box login using different account
Answered
I have two different accounts:
When I try to log into email2@gmail.com, the login screen automatically says "Signing in as email1@gmail.com. Not you". I tried cleaning cache and removing history for all time. I still cannot log into email2. It always takes be back into email1.
This really makes for a horrible experience. I understand I can be logged into one account at a time, but it should allow me to log out and back in. Specially when I am clearing cache and removing all history!
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Hi Captain Fedora,
Welcome to the Box Community!
I'm sorry to hear about the trouble with your logins, I'm happy to help!
We have a couple of suggestions that may help resolve this for you:
- Please ensure your web browser is the latest version.
- Please try the steps here on clearing your browser's cache. If this does not resolve your issue please proceed to the next step.
- Try disabling plugins/ extensions from your browser.
- Try different browser such as Internet Explorer, Safari, Firefox or Chrome or use incognito mode.
Hope these tips can help. If you have other questions, please let us know and we will help you.
Best regards,
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