Download Isn't Wroking

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ya moma

• December 26, 2022 06:12

Trying to download a zip (less than 15 gb) and everytime I click on download, nothing happens. Even made account to see if that was the issue, but no. Still can't download. Firewall is deactivated as well. Please help :(

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  France

  • December 27, 2022 16:04
  • Edited

  Hi Ya Moma,

  Welcome to the Box Community, I'm happy to help look into this!

  It seems this is expected behavior due to the max file size upload limit for your account type which is limited to 

  • Free personal: 250 MB

  For more information, please take a look at this article on 'Common issues with Downloading Files in Box': https://support.box.com/hc/en-us/articles/360044196153-Common-Issues-with-Downloading-Files

  Regards, 

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