I cannot access my files in Box and cannot see them.

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Mark J Wieringa

• January 02, 2023 19:34

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  Aira

  • January 03, 2023 00:20

  Hi there,

  Welcome to the Box Community! 

  It looks like this is collaborated folder, I would suggest to directly communicate with the owner of files to see if you are still listed as a collaborator. Or they might have change the share settings. You may refer them to the article below: 

  https://support.box.com/hc/en-us/articles/360043697554-Configuring-Individual-Shared-Link-Settings

  Please let me know how it goes.

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