Replacing Admin
AnsweredHi Box CS,
My name is Steven Huynh with Wyre, Inc. a customer of Box. I would like to speak to someone urgently about replacing the current Admin. More than happy to share additional details.
Email: (redacted)
Best,
Steven Huynh
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Hi Steven,
Welcome to the Box Community! I'm happy to help.
Phone support is only available for business accounts and higher and can be requested here https://support.box.com/hc/en-us/requests/new.
For questions about admin transfers and protocols. Please refer to these articles from our Box Product Support page.
https://support.box.com/hc/en-us/articles/360044193393-Admin-Transfer-Protocol-for-Departed-Admins
https://support.box.com/hc/en-us/articles/360044194953-Transferring-Admin-Privileges-to-Another-User
Best,
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