Transferring Admin Privileges to Another User

Only the current admin of a Business or Enterprise account can transfer administrative privileges to another user.

1. Go to  Admin Console > Users and Groups.
2. Click the Managed Users tab.
3. Click on your name (which should be denoted as ADMIN). 
4. Open the Role and Access Permissions section if it is not already expanded.
5. In the Role field, click Change account admin.
6. In the Current Admin field (which should be you), select a new role. You can either set yourself to be a Co-Admin, which will allow you to retain some administrative control of the account, or as a general user on the account, which will remove your access to the Admin Console.
7. In the New Admin field, enter the name of the managed user that will be the new Box account administrator.
8. Click Save Changes.

The existing administrator will receive a email notification to verify the change. The admin transfer will not occur until verified by the existing admin.