Please run Storage Usage Script 回答済み

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Tom Jobin

• January 27, 2023 02:32

Hello Box Support team,

The storage usage shown on my account is incorrect, can you please execute the script which resolves the underlying issue?

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

 

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  France

  • January 27, 2023 20:34

  Hi Tom, 

  Welcome to the Box Community, I'm happy to help!

  The issue you encounter seems indeed related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect

  I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.

  Feel free to write back in if you have any questions for me!

  Best regards,

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