Illegal Unsubscribe Option
Completed
Clicking "unsubscribe" on the email you send me takes me to a page that asks me to enter my email address. Which is already annoying (and, as I will point out, illegal). But then sending me a verification code to allow me to unsubscribe is literally against the law in the United States. (It's also a terrible user experience, since I was on my iPad and your individual boxes to enter the code kept resetting my keyboard to normal mode instead of numeric-only. It's 2023. This is a solved problem.)
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Hi Bryan,
Welcome to the Box Community, I'm happy to help!
We apologize for the inconvenience. I went ahead and submitted a ticket on your behalf to privacy@box.com regarding your unsubscribe request.
Kindly check your email for details and updates.
Best Regards,
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