Folder still shows 0 file after someone posted a file

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TiM He

• February 01, 2023 04:37

Hi,Team

Someone did post a file to this DE folder, but may I know why it is still showed 0 file after I refresh the page ? Thanks. 

 

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  Rona

  • February 01, 2023 22:19

  Hi there, 

  Welcome to Box Community! 

  We've ran a script to fix your incorrect file counts and apologies for your trouble. This is to ensure that you're seeing the correct file counts in your respective folders and for reference feel free to visit this article, Storage Usage Or File Count In My Account Is Incorrect.

  Hope it helps and thanks for posting!  

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  Gregg Steinhauser

  • August 26, 2024 22:16

  I have the exact same problem today (26-Aug-2024)

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