Welcome to the new Box Support website. Check out all the details here on what’s changed.

Box Status

Comments

1 comment

Date Votes
  • AJ

    Hi Daria,

    Welcome to the Box Community! I'm happy to help.

    Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.

    You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".

    https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Box

    To know more about your tariff plan. Please go to your Box Account Settings>  Account> Account Details> Account Type.

    Hope this helps. 

    Best,

     

    0
    Comment actions Permalink

Please sign in to leave a comment.