need help with payment
AnsweredCan you assist me with payment details? Where can I find information about my tariff plan?
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Hi Daria,
Welcome to the Box Community! I'm happy to help.
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.
You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".
https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Box
To know more about your tariff plan. Please go to your Box Account Settings> Account> Account Details> Account Type.
Hope this helps.
Best,
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