Can't open box link

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Joanna Brown

• February 09, 2023 01:59

Hi, I can't open a Box link sent from a supplier. It comes up with:

'Oops! We can't seem to find the page you're looking for.' 

The supplier says the link is fine however and they've tested it several times. 

Thanks,

Jo

 

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• 

  Aira

  • February 10, 2023 08:12

  Hi there, 

  Welcome to the Box Community!

  I would like to have you try clearing the cached data that is stored in your browser to see if this resolves the issue for you.

   

  Here is an article that walks through how to do this on the different browsers that Box supports.

   

  Please Note: Our list of supported browsers and versions is also located here on our Community Site.

   

  If your issue persists, please let me know and we will continue troubleshooting!

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