My files all gone

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CHO Jaeheon

• February 15, 2023 18:26
• Edited

I’m using university support account of box. 30 minutes ago I was uploading some photos and waited for a while. After a few moments, when I checked my box, not even the uploading files but also all of my files and personal folders are gone. i’ve checked my trash but there is nothing.

 

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  Rona

  • February 16, 2023 21:13

  Hi Jaeheon, 

  Welcome to Box Community! 

  I've opened a ticket regarding your missing contents and we'll have someone from Box Product Support to help you locate your missing contents. 

  Thanks for posting! 

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