Box storage allocation is incorrect

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Jordan McShane

• February 22, 2023 18:00
• Edited

My box account shows that I am over my quota by 67 Gb with only 1.6

 

this page here says I need box support to run a script to resolve my issue. Does anyone know of a way to contact support?

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

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  Aira

  • February 23, 2023 04:05

  Hi there, 

  Welcome to the Box Community!

  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected.

  Let me know if you have any further questions.

  Thanks!

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