Upload issues

Answered

Follow

New post

Aaron Maguire

• March 02, 2023 00:29

I am constantly having upload issues.

When trying to upload a group of image files (24.6mb each) only a few upload. 

I'm connected via cable and have a strong and constant internet connection. 

I'm having to double check that my files are backed up. It's not good enough from a back up and safety perspective. I'm currently looking at better services as BOX has had major upload issues since joining. 

0

• 

  Rona

  • March 02, 2023 21:31
  • Edited

  Hi Aaron, 

  Welcome to Box Community! 

  I'm here to help with your upload issue. Please check the following below to ensure your upload is successful. 

  • Make sure your upload adheres to our suggested upload method according to the size of your contents. Please see this article, "Migrate Content".

  1-10 GB	10-100 GB	100 GB-1 TB	1-10 TB	10+ TB
  Drag and drop files Upload folders Box Drive	Upload folders FTP	Box Shuttle standard tooling	Box Shuttle standard tooling Box Shuttle advanced tooling Box Shuttle managed migration services	Box Shuttle advanced tooling Box Shuttle managed migration services

   

  • However, if you deemed your upload method was correct. You may want to troubleshoot your uploads to Box.

  If you continue to run into issues despite troubleshooting, please open a new ticket to be assisted by Product Support. 

  Thanks for posting! 

  0

  Comment actions Permalink

Please sign in to leave a comment.