Unable to Connect to Box

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CSO Legal

• March 03, 2023 11:59

On windows 7 professional or ultimate getting this error: 

Unable to Connect to Box....  reseted internet explorer but still same issue.

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  Aira

  • March 06, 2023 00:54

  Hi there, 

  Welcome to the Box Community!

  This error message generally appears when Box Sync is unable to reach the login page due to cached information in the default browser of your machine.

  Here's an article that will help you how to fix the issue: https://support.box.com/hc/en-us/articles/360043696034-Box-Sync-Error-Unable-to-Connect-to-Box

  Thanks!

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