Access To Certain Folders

Answered

Follow

New post

Box User

• March 06, 2023 05:02

I recently had a system update to my Android OS on my phone, and now I can't download images from the Box app to my camera folder on my phone. 

Is anyone else experiencing this? Is this an "update" from Box? :/

 

0

• 

  Aira

  • March 09, 2023 08:33

  Hi there, 

  Welcome to the Box Community!

  For me to check, may I have to the following: 

  • Was there any error message? 
  • Could you provide a screenshot? 
  • What OS do you have? 
  • Have you tried to uninstall/reinstall the app?

  Looking forward in assisting you. 

  0

  Comment actions Permalink

Please sign in to leave a comment.