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Radiomagenta

• March 07, 2023 20:27

Hello. I use BOX on my Mac and iPhone. Not everything updates equally. There are files that are on one site and not on another. I have tried to reboot, uninstall, and the problem persists. Files don't sync well. Any solution? Thank you.

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  Aira

  • March 10, 2023 07:58

  Hi there, 

  Welcome to the Box Community! 

  For me to check, may I please have the following: 

  • macOS and iOS version that you have
  • What Box app are you using?
  • Have you tried to connect to a different browser? 

  Looking forward in assisting you.

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  Radiomagenta

  • March 10, 2023 11:41

  Hello. I have MacOs Ventura 13.2.1 and IOS 16.3.1.
  Box version 2.31.64.

  I use normaly Firefox.

  In Iphone i use Box App.

   

   

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