File Transfer Ownership

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  • France

    Hi Jessica, 

    Welcome to the Box Community, I'm happy to help!

    I'm sorry to hear that you are having issue transferring a folder's ownership to another user.

    It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box.

    Kindly reach out to your internal helpdesk or IT team for further assistance on looking into this.

    Best Regards, 

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